1. The previous week’s invoice for your total session fee will be available every Tuesday at 6:00 AM ET. The invoice needs to be confirmed by Thursday at 11 PM (ET). If you confirm the invoice after the deadline, the payment will not be processed until the next payment cycle.

2. Open/adjust your teaching availability for the following week by 11:00 PM ET on Tuesday.

3. After 11:00 PM EST on Tuesday, the schedule can only be adjusted for the week after next and beyond.

4. If you want to make any adjustments or have any questions about students, scheduling, or the platform, please reach out to your Helpdesk. If you have any questions or comments regarding the curriculum, please send an email to support@cricketmedia.com.